Last updated: September 2026
These Terms of Use ("Terms") govern your use of the MediGuard mobile app and related services (“MediGuard”, “we”, “us”), operated by Iquore Innovations LLP. By creating an account or using the app, you agree to these Terms. If you don't agree, please don't use MediGuard.
MediGuard helps you organize and understand your medications and health information â reading prescription labels, checking for potential drug interactions and allergy conflicts, interpreting lab reports, sending reminders, and letting you share information with people you choose. Insights are generated with automated tools and may be incomplete or inaccurate.
MediGuard does not practice medicine and does not create a doctorâpatient relationship. Information in the app â including interaction checks, lab interpretations, and urgency indicators â is for general informational purposes and may contain errors. Always confirm with a qualified healthcare professional before making any decision about your medications or care, and never disregard professional advice because of something you read in the app.
You must be at least 18 years old (or the age of majority where you live) to use MediGuard. By using it, you confirm that you meet this requirement.
If you connect an external health record (for example, through MyChart), you authorize MediGuard to retrieve the information you approve during that connection and use it to build your in-app health overview. You can disconnect and remove imported information at any time in the app. Access is granted only with your explicit authorization through your provider's login.
Your use of MediGuard is also governed by our Privacy Policy, which explains what we collect, how we use and protect it, and the choices you have. Please review it before authorizing access to your data.
MediGuard relies on third-party providers to deliver certain features (such as analysis, document reading, and messaging). Their availability and results are outside our control, and we're not responsible for third-party services or content.
MediGuard is provided “as is” and “as available,” without warranties of any kind, express or implied, including accuracy, completeness, reliability, merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted or error-free.
In particular, we do not warrant that any pill identification, label reading, interaction warning, lab-report explanation, reminder, or health insight is accurate, complete, or current. These features use automated image recognition and machine-learning models that can and do make mistakes — they may misidentify a medication, miss an interaction, or report one that does not exist. Drug and allergy databases may be incomplete or out of date. Reminders and alerts depend on your device, operating system, notification permissions, and network, and may be delayed or fail to arrive. Never rely on MediGuard as your only safeguard.
You understand that decisions about medicines and health carry inherent risk, and that you are solely responsible for your own health decisions. You agree to verify anything MediGuard shows you against the printed label, your dispensing pharmacist, or your treating clinician before acting on it — and never to start, stop, delay, skip, repeat, or change the dose of any medication based on MediGuard alone. You use MediGuard at your own risk.
To the fullest extent permitted by applicable law, Iquore Innovations LLP, its partners, employees, contractors, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or relating to your use of (or inability to use) MediGuard.
To the fullest extent permitted by applicable law, and without limiting the above, we will not be liable for any personal injury, worsening of a medical condition, adverse drug reaction, missed or duplicated dose, delayed treatment, or death arising from your use of or reliance on MediGuard, including from any inaccurate, incomplete, missing, delayed, or undelivered identification, warning, insight, or reminder.
To the fullest extent permitted by applicable law, our total aggregate liability for all claims relating to MediGuard is limited to the greater of (a) the amount you paid us for the service in the twelve months before the event giving rise to the claim, or (b) INR 1,000.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any right you have under mandatory consumer-protection law. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you; the rest remains in force.
You agree to indemnify and hold harmless Iquore Innovations LLP and its partners, employees, and contractors from any claim, loss, liability, or expense (including reasonable legal fees) arising from your misuse of MediGuard, your breach of these Terms, or your reliance on the app in place of professional medical care.
We may update, suspend, or discontinue features, and we may revise these Terms from time to time. We'll update the "last updated" date above and, for significant changes, notify you in the app. Continued use after changes means you accept the updated Terms.
You may stop using MediGuard and delete your account at any time. We may suspend or terminate access if these Terms are violated or to protect users and the service.
MediGuard is operated from India by Iquore Innovations LLP and is offered worldwide. Except where section 15 provides otherwise, these Terms are governed by the laws of India, without regard to conflict-of-law principles, and the competent courts having jurisdiction over the registered office of Iquore Innovations LLP in India will have exclusive jurisdiction over any dispute arising from these Terms or your use of MediGuard.
This choice of law and forum does not deprive you of the protection of any mandatory consumer law of the country where you live. If you are a consumer resident in the European Economic Area, the United Kingdom, Australia, Canada, or another jurisdiction whose law gives you a non-waivable right to bring proceedings locally or to rely on local consumer protections, those rights continue to apply and nothing in these Terms limits them.
If any provision of these Terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary and the remaining provisions will stay in full force. Our failure to enforce a provision is not a waiver of it.
The following terms apply in addition to the rest of these Terms if you use MediGuard in the country named. Where a country-specific term conflicts with another provision, the country-specific term controls for users in that country.
Regulatory status. MediGuard has not been evaluated, cleared, or approved by the U.S. Food and Drug Administration. It is intended only as a general wellness and informational tool and is not intended to diagnose, treat, cure, mitigate, or prevent any disease or condition. Statements made in the app have not been evaluated by the FDA.
Not a HIPAA covered entity. Iquore Innovations LLP is not a covered entity or business associate under the Health Insurance Portability and Accountability Act (HIPAA), and MediGuard is not a substitute for records held by your clinician, pharmacy, or insurer. Information you enter is protected under our Privacy Policy rather than by HIPAA.
Binding arbitration and class-action waiver. If you live in the United States, you and Iquore Innovations LLP agree that any dispute arising out of or relating to these Terms or MediGuard will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, and that you and we each waive the right to a jury trial and to participate in any class, collective, or representative action. This agreement is governed by the Federal Arbitration Act.
Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief for infringement or misuse of intellectual property. Nothing here waives any non-waivable right, including any public injunctive relief available under state law.
How to opt out. You may reject this arbitration agreement by emailing legal@mediguard.app with your name and account email and the words “arbitration opt-out” within 30 days of first accepting these Terms. Opting out affects nothing else in these Terms and will not disadvantage your use of MediGuard.
State-law variations. Some states do not allow the exclusion of implied warranties or the limitation of incidental or consequential damages, so parts of sections 8 and 10 may not apply to you. If you are a California resident, you waive California Civil Code §1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that if known by him or her would have materially affected his or her settlement with the debtor or released party.” California users may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.
Regulatory status. MediGuard is not registered as a medical device with the Central Drugs Standard Control Organisation (CDSCO) and is not licensed under the Medical Devices Rules, 2017 or the Drugs and Cosmetics Act, 1940. It is an informational product only and must not be used in place of advice from a registered medical practitioner or a licensed pharmacist.
Your consumer rights. Nothing in these Terms limits any right you have as a consumer under the Consumer Protection Act, 2019, including your right to approach the appropriate District, State, or National Consumer Disputes Redressal Commission. Sections 8, 9, 10, and 11 apply only to the extent permitted by that Act.
Data protection. We process your personal data in accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 (including the SPDI Rules, 2011), as described in our Privacy Policy.
Grievance Officer. In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, complaints may be sent to the Grievance Officer, Iquore Innovations LLP, at grievance@mediguard.app. We will acknowledge a complaint within 24 hours and resolve it within 15 days of receipt.
MediGuard has not been submitted to, reviewed by, or approved by any medicines or medical-device regulator in any country. Where local law requires a product of this kind to be registered or certified before it may be offered, MediGuard is made available only as general information and not as a regulated medical product. You are responsible for complying with the laws that apply where you use it.
Questions about these Terms? Email support@mediguard.app or visit our support page.
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